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Spotify Help & Troubleshooting

💡 Quick Tip: Most Spotify issues can be resolved by ensuring you have an active Spotify device and the correct permissions!

Common Issues & Solutions

❌ "User not authenticated" error

✅ Solution:

1. Use /spotify login in Discord

2. Click the authentication link

3. Complete the Spotify login process

4. Return to Discord and try again

📱 "No active device found" error

✅ Solution:

1. Open Spotify on any device (phone, computer, web player)

2. Start playing any song

3. Use /spotify devices to verify device is active

4. Try your command again

💳 "Premium required" error

✅ Solution:

Some features (playback control, queue management) require Spotify Premium:

• Upgrade to Spotify Premium, or

• Use the Discord bot's music features instead

• Browse playlists and status features still work with free accounts

🔗 Authentication link not working

✅ Solution:

1. Try copying the link and opening in a new browser tab

2. Clear your browser cookies for Spotify

3. Use an incognito/private browsing window

4. Make sure you're logged into the correct Spotify account

⏱️ Authentication expires or fails

✅ Solution:

1. Use /spotify logout to clear old tokens

2. Wait a few minutes

3. Use /spotify login to start fresh

4. Complete authentication within 10 minutes

Feature Requirements

🆓 Works with Spotify Free:

• View current playback status

• Browse your playlists

• See device information

• Connect/disconnect account

💳 Requires Spotify Premium:

• Control playback (play/pause/skip)

• Add songs to queue

• Change volume

• Device switching

Discord Commands Quick Reference

/spotify login - Connect your account

/spotify status - Check connection and playback

/spotify control play - Resume playback

/spotify devices - List your devices

/spotify logout - Disconnect account

🎯 Still having issues? Visit our Discord server for live support, or check if the Spotify Web API is experiencing outages.